Yvette Russo 321-794-1971
Cocoa, FL 32927 https://www.linkedin.com/in/russoyvette russo_vette@yahoo.com
Enthusiastic Passi...
Yvette Russo Pg. 2
Retail Sales
Macy’s, Merritt Island, FL 2011-2012
 Employed going the extra mile for customers increas...
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Published on: Mar 4, 2016

Transcripts - PResume'YvetteJewelry

  • 1. Yvette Russo 321-794-1971 Cocoa, FL 32927 https://www.linkedin.com/in/russoyvette russo_vette@yahoo.com Enthusiastic Passionate Jewelry Professional with Extensive years of experience in merchandising, sales, jewelry, and customer service. SUMMARY OF QUALIFICATIONS  Many Years Experience in Sales and Merchandising of Fine Jewelry  GIA Certified  AGS Certified  Goal Oriented  Excellent at Building Rapport with Vendors and/or Customers  Artistic and Accomplished at Floor Moves and Displaying and Grouping Merchandise  Customer Service Driven  Proficient with Jewelry Point- Of-Sale Computer Programs  Team Player in Obtaining Company Goals  Highly Accomplished at Describing and Entering New Jewelry into Point-Of-Sale System with Pictures  Knowledgeable in Gold Buying and Prepping for Refiner  Maintaining Inventory  Skilled at Advising and Handling Jewelry Repairs Including Pearl Stringing  Strong Communication Skills (Written/Verbal)  Public Speaking and Presentation  Creative Marketing PROFESSIONAL EXPERIENCE Jewelry Merchandising Wesche Jewelers, Viera, FL 2014-2015  Properly checking in merchandise making sure receiving matches merchandise ordered  Accurately entered all incoming merchandise into professional jewelers point of sale program vividly describing each piece of fine gemstone and gold or silver jewelry with stone measurements if applicable to ensure every piece of jewelry has a number and tracking for monthly reports and inventory  Responsible for special orders making sure customers get their purchases in a timely manner  Part of the Display Team for floor moves, grouping and displaying merchandise in a desirable, salable fashion  Responsible for returning memo pieces accurately for correct company reimbursement including whole lines in exchange for new ones and loose stones, diamonds and other gemstones  Accustom to speaking with venders for ordering, returning, invoice issues, and reporting sold items  Responsible for prepping gold buys for the refiner, choosing salable pieces to keep and entering them into the point of sale system with accurate description  Making sure store is stocked with boxes, bags, tissue, wrapping paper, ribbon and tags  Regular inventorying merchandise for accurate balance Jewelry Sales Kay (Sterling)Jewelers, Titusville, FL 2012- 2013  Merchandising, performing floor moves according to plan-o-gram and store size and allowing for some free hand displaying  Integral part of Sales Team bringing store to number one in the district  Sales of six standards: Jewelry sales, Repair Sales, Add-Ons, Extended Service Plans, Credit Applications and Personal Protection Plans for Kay Accounts  Educated Customer on products and services maximizing sales  Excellent customer follow-up and marketing increasing clientele  Achieved Top Sales at first Levian Show for the store contributing to doubling sales goal  Regularly performed changing watch batteries and band adjusting  Vividly described intake of repairs including stamps, color, measuring, mapping any diamond identifying marks and laser numbers from girdle  Performed accurate cash and transaction handling achieving balanced registers.  Properly inventoried counted jewelry daily upon open and close of business including carefully packing jewelry into vault  Other duties and responsibilities as assigned
  • 2. Yvette Russo Pg. 2 Retail Sales Macy’s, Merritt Island, FL 2011-2012  Employed going the extra mile for customers increasing customer satisfaction and sales.  Listened to and observed customers to understand their needs  Explained features and benefits of products and services to customer  Suggested Sales, adding on and credit card applications  Offered catalog orders and shipping maximizing customer service Jewelry Sales Bradley’s Jewelers, Jacksonville, NC 2009-2010  Sales of branded designer jewelry including: Camelot, Valina, Caro 74, Dora, Timeless Designs, Stuller Red Box, Cheri Dori, Alwand Vahan, Galatea, Lorenzo, and Pandora.  Used state of the art jewelry Point-of-Sale computer for sales, layaway, client information, wish lists and intake of repairs and design work with photos.  Served in Officer’s Wives Club Private Parties cleaning their personal jewelry and allowing them to play and experience pieces of their choice  Prepared for and sales during Special events, Design Shows and Rolex Shows  Authored advertising during Christmas season for Newspaper, radio and Television  Advised customers on repairs and custom design  Properly handled, showed and stored loose stones Jewelry Sales Reed’s Jewelers, Jacksonville, NC 28546  Sales of fine jewelry, pearls, watches, and Swarovski crystal pieces  Merchandise display windows to showcase jewelry to passers by  Assisted customers with attaining financing for purchases  Streamlined fast paced sales during holiday seasons making sure every customer was taken care of EDUCATION Associate of Arts Coastal Carolina Community College, NC Diamond Certified Gemological Institute of America Associate of Applied Science Brevard Community College, FL Diploma Merritt Island High, FL

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