Nancy Shoup Resume
Published on: Mar 3, 2016
Transcripts - Nancy Shoup Resume
NANCY SHOUP, MBACell: 618.792.4034 firstname.lastname@example.org PROFESSIONAL SUMMARYSenior Project Manager and Transition Management Consultant with extensive experience in a global Fortune 500corporate environment. Demonstrates strong leadership along with excellent communication and mentoring skills.Develops and implements processes designed to increase productivity and reduce costs. Manages complex programs tomeet corporate standards and increase customer confidence. Guides management and team members to embrace moreefficient processes. CORE COMPETENCIES• Software Quality Assurance • Change Management• Software Capability Maturity Model • Project Metrics Development, Monitoring, Presenting• Mentoring and Coaching • SAP ERP System Implementation• Training & Development • Process Improvement and Procedure Development• Budget Management and Analysis • Resource Management• Software Development Life Cycle Methodologies • Customer Relations Management• Team Leadership • Records Retention Management/Sarbanes Oxley PROFESSIONAL EXPERIENCETDK TECHNOLOGIES, St. Louis, MO 2009-2011Transition Management ConsultantDeployment of FORMAT Integration Tools (FIT) application to all Nestle Purina Wet plants to provide commontechnical infrastructures and common operational practices for GLOBE alignment• Perform process analysis, document current business process flow. Determine future state in collaboration with project SMEs.• Perform gap assessment, identify business process gaps, determine training and education needs, determine SOPs impacted and identify additional requirements.• Present findings to plant stakeholders and facilitate discussion to achieve consensus on bridging the gap.• Develop documentation and conduct factory acceptance testing.• Conduct training at the plant for all 3 shifts and support deployment activities.ANHEUSER-BUSCH COMPANIES, St. Louis, MO 1993 – 2009Project Manager 2006 – 2009Manages and implements software and business applications.• Improved procurement process efficiency by 10% ensuring compliance to corporate standards by identifying a creative business solution for providing senior management visibility of $480,000 services spending by implementing SAP.• Led the full project life cycle for SAP projects including development of detail project plans and schedules, work breakdown structure and requirements gathering.• Recruited and managed resources by complying and monitored budgets between $500,000 and $2 million and delivering business solutions on time within budget.• Monitored project scope change control that ensured compliance to Sarbanes Oxley standards and corporate project management policies and procedures that was utilized by the project team.• Headed testing and defect tracking efforts designing metrics to ensure testing was on schedule and defects were resolved quickly. Project team rallied and delivered a solution with no major defects and no major issues after implementation.
.NANCY SHOUP, MBA PAGE TWO• Drove SAP procurement support project including development of project plan, prioritized requests, negotiated resources, organized metrics, monitored and reported status of $700,000 budget, and communicated daily status updates to customer, project team and management. Reduced the number of open support requests by 20% and instilled customer confidence.ANHEUSER-BUSCH COMPANIES (continued)Senior Team Leader 2005 – 2006Spearheaded the enterprise-wide development and deployment of records retention program for paper and electronicrecords creating a mind shift at Anheuser-Busch where documents were kept “just in case.” The change positivelyimpacted 22,000 employees.• Decreased disk space by 20% and reduced paper costs by 10% by developing and implementing an enterprise-wide records retention program.• Provided leadership and effectively communicated weekly project status to all stakeholders which established good customer relations.• Organized annual compliance procedures and checklists that increased productivity and increased customer satisfaction.• Designed and delivered training on Electronic Document Management tool and records retention program to 600 employees including IT professionals, business customers, management and executives.Team Leader 2003 – 2005Managed development, implementation and training program for project management processes across the organizationand other large organization initiatives.• Increased productivity and reduced time and costs by 10% by designing and delivering standardized project management processes across the organization.• Established and facilitated focus groups in the creation of standardized project management processes by using PMI as a guide. These became the mandated standard processes used by all project managers across the organization. Implementation of these processes reduced project costs and schedule by 10%.• Developed rollout plan, training plan and presented to senior management for their approval to proceed with deployment of project management processes across the organization. Created deployment metrics and reported progress to senior management on a monthly basis. This allowed senior management to understand the health of the project.• Conducted classroom training on project management processes to 160 project managers. Audited projects on a weekly basis to ensure compliance to processes. This tracking and support to project managers allowed the organization to implement project management processes effectively.• Created and executed the software quality assurance plan for the SAP 4.6 upgrade project with a budget of $5 million. Delivered business solution on time and within budget, allowing cross-functional teams to collaborate and work together through the use of common processes.Business Analyst 1993 – 2003Supported and managed the implementation of Wholesaler Computer system at AB wholesalers.• Streamlined beer wholesaler business by 20% by implementing Route Accounting System.• Implemented route accounting system at 50 beer wholesalers and conducted on-site training.• Composed implementation procedures, end user training materials and testing procedures for deployment of route accounting application to beer wholesalers. EDUCATION MBA, Business Administration, Webster University, Webster Grove, MO BA, Management, University of Illinois, Springfield, IL