Published on: Mar 4, 2016
Transcripts - PRICESS_CV2015
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Princess Faye C. Dela Cruz
Contact number: +971 56 816 4955
Visa Status: Tourist Visa
Excellent verbal and written communication skills
Proven track record in delivering quality dining service to customers
Excellent proactive attitude towards work
Excellent organizational and time management skills
Experience working a varied schedule, including weekends, holidays, and evenings
Knowledge and understanding of food, beverage, and labor and safety rules and laws
The motivation to learn new knowledge and skills.
Familiar with all cash handling & Credit card payment procedures.
OBJECTIVE: Seeking a challenging position in the esteemed organization wherein I can utilize my
skills and knowledge to be an efficient part of the organization in achieving the peak of
Waitress July 2014- May 2015
RELIABLE HOSPITALITY SERVICE – Doha Qatar
Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the
restaurant, escorting them to their table and also informing them of any special offers or meals
Providing a warm welcome for customers.
Receive food & drink orders & serve customer requests to the standards required.
Serving dishes to customers at tables.
Learning the names of & building relationships with regular customers.
Ensure timely delivery of all food & beverage items to customers.
Understand menu content and keeping up to date with any menu changes.
Making recommendations from the menu if requested.
Answer guest queries in a polite and helpful manner.
Clearing cutlery and dishes away from tables.
Passing food orders through to the kitchen staff promptly.
Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.
Full product knowledge of all menu items and hotel facilities and services.
Check on customers asking if they are enjoying their meals and service.
Ensuring the food service area is left clean and tidy once all the guests have left.
Relaying, preparing and setting tables for the next guests.
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House Keeping Attendant – November 2010- December 2011
GOLDEN SUNSET Brgy, 1 Calatagan, Batangas
Clean rooms and bathroom with prescribed equipment and to the required standard
Replace and supply toiletries on regular basis
Report repairs where necessary
Collect food trays from rooms and return to the kitchen
Clean spills in rooms and other parts of the hotel
Dispose of trash in an environment friendly manner
STAFF CREW – February - July 2009
JOLLIBEE Nasugbu Branch, Nasugbu City Philippines
Take orders for and serve all food and beverage requests, using suggestive selling techniques
Maintain proper condition and cleanliness of dining areas and servicing equipment
Provide customer with quick and accurate service
Perform a combination of supportive function
Perform other duties as assigned
EDUCATION Associatesin Hotel and Restaurant Management
Lyceum of Philippines , Capitol Site, Batangas,Philippines
TRAININGS AND SEMINARS ATTENDED:
April 27, 2007 Flair Bar Tending ( Sponsored by : DelMonte Inc., Tanduay Philippines )
January 20,2008 Practicum (OJT) Island Cove Cavite City
TO February 29,2008
April 23-30 2008 Basic Safety Training (SOLAS)
Arlegui St. cor Aguila St. Quiapo, Manila
February 18-20 2012 Crowd Management
Safety Training for Personnel Providing Direct Service to Passenger
Time Plaza Blg. United Nation, Ermita, Manila Philippines
Available upon request