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Princess Faye C. Dela Cruz
Contact number: +971 56 816 4955
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House Keeping Attendant – November 2010- December 2011
GOLDEN SUNSET Brgy, 1 Calatagan, Batangas
 Clea...
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Published on: Mar 4, 2016

Transcripts - PRICESS_CV2015

  • 1. Page 1 of 2 Princess Faye C. Dela Cruz E-mail Contact number: +971 56 816 4955 Visa Status: Tourist Visa Nationality: Filipino QUALIFICATIONS SUMMARY  Excellent verbal and written communication skills  Proven track record in delivering quality dining service to customers  Excellent proactive attitude towards work  Excellent organizational and time management skills  Experience working a varied schedule, including weekends, holidays, and evenings  Knowledge and understanding of food, beverage, and labor and safety rules and laws  The motivation to learn new knowledge and skills.  Familiar with all cash handling & Credit card payment procedures. OBJECTIVE: Seeking a challenging position in the esteemed organization wherein I can utilize my skills and knowledge to be an efficient part of the organization in achieving the peak of success. Waitress July 2014- May 2015 RELIABLE HOSPITALITY SERVICE – Doha Qatar Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals Duties  Providing a warm welcome for customers.  Receive food & drink orders & serve customer requests to the standards required.  Serving dishes to customers at tables.  Learning the names of & building relationships with regular customers.  Ensure timely delivery of all food & beverage items to customers.  Understand menu content and keeping up to date with any menu changes.  Making recommendations from the menu if requested.  Answer guest queries in a polite and helpful manner.  Clearing cutlery and dishes away from tables.  Passing food orders through to the kitchen staff promptly.  Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.  Full product knowledge of all menu items and hotel facilities and services.  Check on customers asking if they are enjoying their meals and service.  Ensuring the food service area is left clean and tidy once all the guests have left.  Relaying, preparing and setting tables for the next guests.
  • 2. Page 2 of 2 House Keeping Attendant – November 2010- December 2011 GOLDEN SUNSET Brgy, 1 Calatagan, Batangas Duties  Clean rooms and bathroom with prescribed equipment and to the required standard  Replace and supply toiletries on regular basis  Report repairs where necessary  Collect food trays from rooms and return to the kitchen  Clean spills in rooms and other parts of the hotel  Dispose of trash in an environment friendly manner STAFF CREW – February - July 2009 JOLLIBEE Nasugbu Branch, Nasugbu City Philippines Duties  Take orders for and serve all food and beverage requests, using suggestive selling techniques  Maintain proper condition and cleanliness of dining areas and servicing equipment  Provide customer with quick and accurate service  Perform a combination of supportive function  Perform other duties as assigned PERSONAL DATA: EDUCATION Associatesin Hotel and Restaurant Management Batch 2006-2008 Lyceum of Philippines , Capitol Site, Batangas,Philippines TRAININGS AND SEMINARS ATTENDED: April 27, 2007 Flair Bar Tending ( Sponsored by : DelMonte Inc., Tanduay Philippines ) January 20,2008 Practicum (OJT) Island Cove Cavite City TO February 29,2008 April 23-30 2008 Basic Safety Training (SOLAS) Arlegui St. cor Aguila St. Quiapo, Manila February 18-20 2012 Crowd Management Safety Training for Personnel Providing Direct Service to Passenger Time Plaza Blg. United Nation, Ermita, Manila Philippines CHARACTER REFERENCES Available upon request

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