Polonious Brochure 14.4
Published on: Mar 4, 2016
Transcripts - Polonious Brochure 14.4
Polonious Pty Ltd. www.polonious.com.au
Polonious case management brings enhanced organisation, tracking and automation to
investigation management and manages the process from referral to close, driving best
Real time information, dashboards and timelines contribute to operational efﬁciency and the
most effective use of resources. The result is improved outcomes and savings on operational
The beneﬁts of moving to a single point of reference for users, vendors, clients and
specialists with integrated messaging and document management enables an impressive
return on investment.
Robust case management is central to any fraud identiﬁcation, investigation and reporting
solution as it gives you the ability to choose and test the best complimentary tools without
sacriﬁcing operational efﬁciency. It is the ﬁrst step to a successful investigative unit.
Polonious professionals work with all our clients to deﬁne their business processes and
replicate them within the solution. We also assist and manage the implementation and
adoption of the solution and integration with fraud identiﬁcation and visualization tools.
Since 2006 we have helped over 50 customers reﬁne their business processes to become
more efﬁcient, compliant and customer focussed whilst reducing operational costs.
Whatever your challenges we have faced them before and bring to the table a wealth of
problem solving experience and the market leading toolkit for case management.
Contact Polonious and see how we can help you meet your case management challenges.
Flexible - Efﬁcient - Reliable
✓ NO large initial investment.
✓ NO development costs.
✓ NO delay.
✓ YES return on investment.
✓ YES return on assets.
✓ YES business continuity.
Polonious allows you to have an
enterprise solution up and running
without the delay or costs usually
We have a proven history of success
delivering advanced solutions to market
We continuously invest in research and
development and product improvement
to ensure our customers always have
the latest tools at their disposal.
We remove the unknown and often
surprising costs involved with many IT
NEW IN 2.4:
Enhanced dashboards give users an
improved UI to easily select, filter and
navigate all their cases in real time.
The ability to combine all the PDF files on a
case into one large PDF with a custom
cover page and index of all the included
The answer to one question or option
effects the next question or option. In other
words you can build forms using metrics.
With one click users can instantly search
for Facebook, Linked In, Twitter and other
social media sites for accounts matching
known information about an individual.
Mobile in Mapping Module: ‘Field Kit’
Actions on the Mobile App are now
geolocated and viewable in the mapping
module. They are also time and date
Polonious Pty Ltd. www.polonious.com.au
With Polonious as the centre of the investigation framework
you can easily connect to claims systems, rules or predictive
analytic engines and visualization software. This enables you to
choose several best of breed solutions to identify fraud and
visualize the links between entities. All this data is recorded
centrally and operationalized in Polonious. Results can be
recorded and reported on enabling the tuning of fraud
identiﬁcation tools based on actual outcomes and savings.
Choosing a robust case management tool as the centre of your
fraud solution ensures fraud identiﬁcation and visualization
engines don’t end up as intellectual exercises.
Dashboards allow users to easily navigate and ﬁlter cases to
identify workloads, potential bottlenecks, delays or resource
issues and make decisions in real time.
Deﬁned business processes ensures best practice, ownership
by participants, accurate measurement, easier training, better
outcomes, consistent practices and easier reporting. Process
redesign is then possible bases on rigorously collected data.
Email, correspondence and report templates save signiﬁcant
time wastage reentering data. Automated case creation and
output save additional administrative burden. Less
administration means more time to investigate, faster delivery
and a better customer experience.
Business intelligence reporting not only saves time but also
ensures consistency of reporting with data traceable directly
back to each individual case and the actions and metrics
recorded ensuring accountability and enabling informed
Dashboard Once logged in users immediately see all relevant cases
by status and timeliness. The user’s view of the world is
dependent on factors such as their role.
Action Log The hub of the system is the shared action log where all
the actions on a ﬁle are recorded and shared. Users have
the ability to make entries of varying types and can see
appropriate entries in the system.
Metrics Collect user deﬁned data for reporting, invoicing, payroll
and case data. Metrics can include hours, mileage,
expenses or quality control scorecards.
Ofﬂine Allows investigators to work with the application and
documents ofﬂine then sync and upload their work
product and reports once internet connection is available.
Mobile Access cases, add actions, record interviews, upload
photos and more on your mobile devices including
iDevices and Android phones and tablets.
We have enabled customized reports via the Business
Intelligence Reporting Tool. You can design reports on the
desktop and deploy to the application for daily use on
demand or to be delivered via email to your inbox at
scheduled times and dates.
Social Intel. With one click users can instantly search for Facebook,
Linked In, Twitter and other social media sites for
accounts matching known information about an
Mapping Enhanced mapping capabilities allow you to allocate the
closest investigator from the map view, see recent cases
and claimants and identify future scheduled events in the
‘Field Kit’ can be found in both the Apple App and
Android Play stores. Just search for ‘ﬁeld kit’ and install it
to see a demonstration of its capabilities.