Published on: Mar 3, 2016
Transcripts - NAJ PDF
170 Boulevard S.E.
Atlanta GA 30312 NICHELLE JONES
Instructional Designer/Analyst AdvantageCare Physicians Winter 2012-Present
Epic Resolute Professional Billing System Builder application modifications.
Go-Live Command Center and Helpdesk support.
Revenue Cycle Team member brought over client(s) information from Legacy System billing functions to
Epic Professional Billing Application, transitioning end users fully from legacy system to Epic PB Module(s).
Reporting Workbench and Applications Reports
Train end users on EPIC for Financial, Billing, Ambulatory, HIM, Identity, and Cadence Prelude functionality
AdvantageCare Physicians (ACP) is one of the largest multi-specialty physician practices delivering
comprehensive, community-based care in 37 convenient locations throughout the New York metropolitan
Implementation Specialist Staten Island Physician’s Practice Fall 2008 – Winter 2012
EHR, EPM and ICS functions as well as template management.
SU 5.7 and HealthWise Updates.
Helpdesk Services for end user support
Ensured HCC, Meaningful Use attestation and ABN documentation completion.
Staten Island Physician’s Practice (SIPP) is a multi-specialty practice with two locations on the North and
South shores of Staten Island servicing 35 % of the island’s population. Offering radiology (CT and MRI),
vascular studies, laboratory and sleep study services.
Medical Assistant Staten Island Medical Group Winter 2005 – Fall 2008
Key member of multiple-specialty medical practice.
Ensure quality of care and re-enforced HIPAA regulations.
Staten Island Medical Group (SIMG) a multi-specialty practice employing over 800 staff members.
Sacramento, CA Ashford University Fall 2015 – Present
B.A Business Information Technology current GPA: 4.0
Undergraduate Coursework: Operating Systems; Databases; Algorithms; Programming Languages; Comp.
New York, NY Technology Career School Summer 2010 – Spring 2012
MCTIP, A+, Network+, MS Server 2010, SQL and CCNA
EPIC Professional Billing Training Curriculum (2013). SharePoint documentation for Charge Entry, Coder,
Payment Posting, Claims, Self-Pay, Reporting and associated work queue
EPIC Referrals Training eLearning (2014) Upload and system management SML platform
Power Point – Downtime Protocol (2014 – 2015). Documentation for Downtime and Recovery Processes -
Operating Systems Windows 8, MS Suite 2013, SnagIt
ADDITIONAL EXPERIENCE AND AWARDS
Certified – EPIC PB Analyst (2013): EPIC PB/SBO Resolute (cert.), EPIC Tapestry (knowledge) , EPIC Benefits
Engine (knowledge), Cadence knowledge), Prelude (knowledge), EPIC Ambulatory (knowledge) , EPIC HIM (
knowledge), EPIC Identity (knowledge) and Allscripts
Certified—NextGen Trainer (2008): HL7 integration, Rosetta interface, NextGen Report Server,
HealthWise, NextGen EMP, NextGen ICS, NextGen EHR, template maintenance, and user security.