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NatalieSteedResume2016 (1)

Published on: Mar 3, 2016

Transcripts - NatalieSteedResume2016 (1)

  • 1. 4891 N. RAVENCREST LANE LEHI, UT 84043 PHONE (801) 703-3862 EMAIL NATSTEED12@GMAIL.COM NATALIE STEED OBJECTIVE To excel professionally for a long-term career that provides opportunities for growth and development. Of particular importance is the opportunity to be associated with a people- oriented company where motivation, productivity, and energy are valued. EDUCATION Diploma Brighton High School SLC, UT GRADUATE 6/06 -Member, FCCLA Attending Salt Lake Community College SLC, UT CURRENT PROFESSIONAL EXPERIENCE Paxton Dental Office Manager, 05/14 – 01/16 Responsibilities include, but are not limitedto, receiving andgenerating calls, scheduling patients, follow- up and recall, social media and internet presence, and online patient communications account. I manage emails, post mail, correspondence with insurance companies for denied or rejected claims, and delinquent accounts. I handle all billing, payments, insurance quotes, summary of benefits, letters, patient finances, and in treatment plan break down. It is of high importance that I create a warm and comfortable atmosphere and developa trusting relationshipwith patients, while also being firm in securing payment. As in my current office, I appreciate an environment where staff works as a team going above andbeyondtheir duties to obtain time efficient and seamless appointments. I often bring patients back, take x-rays and assist Dr. Paxton to ensure the practice remains on schedule. Flegal Foot and Ankle Clinic Administrative Assistant, 08/13 – 04/14 Responsibilities included managing multiple phone lines andpreforming follow upcalls with a professional and energeticattitude, scheduling and checking in patients, filing, faxing, and ordering supplies. Working with other institutions to arrange surgeries, efficiently organizing andcleaning the office, planning and presenting office meetings, andtranscribing dictation. Improvements I contributedto the office were creating social media accounts, improving the office standards to meet HIPPA requirements, coordinating electronicappointments anda digital dictation system. BBC Enterprises Warehouse and Administrative assistant, 12/12 - 05/13 Responsibilities includedmanaging multiple email accounts andwebsites, providing exceptional customer service, assisting with billing, repairing andresolvingtechnical problems with a professional andenergetic attitude. In the warehouse I was responsible for organizingshipments, product inventory, picking orders, and packaging large shipments.
  • 2. 4891 N. RAVENCREST LANE LEHI, UT 84043 PHONE (801) 703-3862 EMAIL NATSTEED12@GMAIL.COM PROFESSIONAL EXPERIENCE CONTINUED Nanny 01/08 - 11/12 Responsibilities includedcaring and nurturing for the children in the parent’s absence, partnering closely with the parents to provide a seamless experience and wonderful relationshipwith the children, doing stimulating activities that will helpthem learn and grow, tutoring with homework, creating schedules for a more efficient householdatmosphere, developing projects for the children for their development, getting the children up and ready for school every morning, cleaning the house, meal preparation, taking the children to and from activities, andbathing and getting them ready for bed. Glenn Sands, DDS Hygienist assistant, 05/07 - 12/07 Responsibilities were seating patients, taking anddeveloping x-rays, Dr. exams, cleaning tools, making bleach trays, making patient trays, cleaning children’s teeth, filing patient folders, scheduling patients, confirming patients, ordering supplies, organizing andcleaning the lab. Obeo Receptionist and Marketing consultant,06/06 -05/07 Responsibilities includedmanaging and transferring multiple phone lines with a professional and energetic attitude. Quickly promoted to Marketing Consultant where responsibilities included providing exceptional customer service, booking virtual tours, customizing various packages andfeatures for agents, assisting with billing, andrepairing andresolving technical problems. INTERESTS & QUALIFICATIONS ○ Strong work ethic and excellent time management skills ○ Self-starter, works well with others,ability to learn quickly and stay on task ○ Provides exceptional customer service ○ Excellent verbal and written communication skills ○ Passion for learning and will rise to any challenge with a great attitude ○ Flexible and adaptable ○ Type 78 WPM ○ Computer skills such as Social Media, Microsoft and Google Programs ○ Knowledgeable in Dental Software REFERENCES BARTHOLOMEWPAXTON, DDS(OWNER) (801) 830-2399 HAILEY CURTIS(FIDELITY INVESTMENTS, SENIOR FACILITATOR MANAGER) (801) 554-2531 BRADY CAMPBELL(BBC ENTERPRISES, PRESIDENT) (208) 757-2963 DOUGLASFLEGAL (FLEGAL FOOT AND ANKLE, DOCTOR OWNER) Letter of Recommendation upon request.

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