3305 Saint Charles Rd
Columbia, MO 65201
(573) 999-3696
Natalie has a stron...
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Published on: Mar 3, 2016

Transcripts - NatalieDellamano.2015

  • 1. Natalie Dellamano 3305 Saint Charles Rd Columbia, MO 65201 (573) 999-3696 PROFILE Natalie has a strong background in business, nonprofit, and healthcare communication. Her education and professional history has given her administrative leadership and management skills as well as marketing, campaign development and social media experience. Natalie is seeking a growing company with a team willing to explore new methods to make their business thrive. PROFESSIONAL EXPERIENCE July 2014 - Present January 2013 – May 2014; December 2005 – August 2009 January 2012 – August 2012 University of Missouri Health System, Columbia, MO Patient Service Representative - Mizzou Therapy Services • Created marketing materials and facilitated awareness and growth of new therapy clinic. • Built and strengthened relationships with physicians, nurses, patients, and potential referring facilities. • Improved office functions in new clinic such as insurance tracking, scheduling referred patients, and the implementation of new software. • Designed a potential patient analysis and tracked data received from Ellis Fischel Cancer Center as part of a multidepartment-involved Quality Improvement project. • Completed insurance authorizations, appeals, tracking, and documentation for providers including: Medicare, Medicaid, Coventry, BCBS, Aetna, Etc. • Managed & understood hold bills, TES edits, ICD-10 codes, and charge entries. Robinson & Ries Orthodontics, Columbia, MO Social Media & Event Manager Sterilization Technician |Lab Assistant • Coordinated philanthropy and community events. • Established online presence including Business’s Facebook page where I attracted over 1500 new followers. • Simultaneously managed other business social media including: Twitter, Pinterest, Instagram, and YouTube. • Designed advertisements and media content. • Wrote training manuals and oriented new employees. • Assisted during procedures and provided customer service. • Operated machinery and collected records including intraoral photos and x-rays. Planned Parenthood of Kansas & Mid-Missouri, Overland Park, KS Education Department Intern |Community Educator • Commenced and hosted professional gatherings. • Educator for college-prep program, Kauffman Scholars, as well as at-risk children at Synergy Services. • Wrote & edited 15 curricula for courses taught across the KS and Mid-MO area. • Independently taught large classes and co-facilitated courses with PP team. • Expanded network and established new organizational relationships in community. • Represented organization during various events in KS and MO. EDUCATION University of Missouri – Columbia Bachelor of Art in Communication Minor in Sociology Multicultural Certificate OTHER SKILLS News releases—Public speaking—Social media—Creative problem solving—Event management—Campaign design— Business networking—Training & Educating – Multicultural sensitivity/Awareness – Marketing – Ordering medical & office supplies SOFTWARE Cerner Powerchart – Word – Publisher – PowerPoint – Excel – Outlook – Centricity Frameworks (IDX) – iPortal – Therapy Source – Halogen – PeopleSoft Finance

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