Published on: Mar 3, 2016
Transcripts - Natalia Sowinska-CV
NATALIA SOWINSKA / CV P.1
5 Ashcroft Court, Addiscombe Road, Croydon CR0 5PF
Telephone: 07837 577 921 Email: email@example.com
A talented and highly creative Health and Wellbeing professional who has worked her way through the ranks to
establish herself in a management position in the Health and Wellbeing Industry. Assistant manager and PA with
well-honed business and training skills and the ability to interact positively with management, clients and staff
teams, she is exceptionally adept at teaching and training, decision making, brand management and marketing.
The strengths she brings to the table include resilience, high numeracy skills, a strong focus combined with
multi-tasking abilities, professionalism and integrity. Enjoys working in, or leading a productive team and giving
presentations to large groups, but is equally successful when working on her own initiative.
Having recently completed a business diploma, she is currently exploring new opportunities and challenges in the
training and developmental sector. Keen to gain experience and further.
10/2010 – 06/ 2015 Assistant manager
PURE MASSAGE, LONDON
Management - 2013 - 2015: Actively involved as Assistant Manager and member of the Management
Team of Pure Massage which offers different types of massage – from body and facial massages to
pregnancy and detox treatments. Participated in management meetings and decision making regarding
the future of the company, marketing strategies and other company issues.
Responsible on a daily basis for managing the Team, usually during one-to-one sessions whilst
allocating tasks to colleagues and resolving various staff issues.
Playing an active role in the recruitment of new staff, including advertising, selecting and interviewing
Performing administrative duties, e.g. organising the staff rota, supervising and making appropriate
adjustments to the salaries, producing performance reports, preparing contracts, standard of service
documents, training materials, and more.
Teacher - Pure Massage School, 2012 - 2015: Effectively transferring knowledge whilst inspiring and
Presented advanced diploma courses – fully managed by the Pure Massage School – as well as
coordinating the ITEC Level 3 diploma course. Liaised with ITEC administration and examination team
and ensured compliance with the guidelines and preparation of the students.
Therapist/Receptionist - Pure Massage Ltd, 2010 - 2015: Took responsibility for designing and giving
treatments to clients whilst supporting them with appropriate health and lifestyle advice.
Handled all the client bookings as receptionist, interacting with both clients and therapists and handled
the stock, orders, mail and other administrative tasks.
KEY CONTRIBUTIONS AND ACHIEVEMENTS
Led, inspired and motivated all ITEC students through exams and achieved a 100% pass rate.
Participated in a successful training project abroad by helping the director to design the training and training
materials; also provided administrative support.
Enhanced the profile of the new training project by acquiring a trademark for the project.
Increased company sales by converting new clients to regular clients and actively promoting and introducing
the clients to the company; also improved communication with the clients.
NATALIA SOWINSKA / CV P.2
2012 – 2013 Personal Assistant
I AM WOMAN, LONDON
Capably involved in I Am Woman, a project that comprised seminars for women focusing on enhancing
five aspects of their lives: career, relationships, sex, health and spirituality.
Worked as the director’s assistant, responsible for the completion and supervision of trademark
applications, sourcing potential speakers, managing the diary of the director and working closely with the
KEY CONTRIBUTIONS AND ACHIEVEMENTS
Utilised meticulous research to identify and provide speakers for the project; enrolled them into the project and
organised meetings with the director.
Competently safeguarded the project name by managing the trademark application
Actively assisted the director with administrative tasks
2006 – 2011 Customer Assistant - Stock Control
Responsible for counting stock, managing deliveries and orders and preparing various reports. Also
ensured smooth operational processes through professional supervision of stock levels.
Ably involved in the recruitment process, e.g. conducted demonstrations and evaluated the results; also
trained new members of staff.
Helped to grow and maintain healthy staff levels by selected the most appropriate applicants and training new
members of staff.
Education and qualifications
Diploma, Level2 Business and Administration, Hertford Regional College, 2015
BSc (Hons) Complementary Therapies (Upper Second Class) University of Greenwich, 2011
Course Professional Communication in Healthcare, University of Greenwich (Summer University)
I.T.: Microsoft Office Suite: The full package
Languages: Native Polish, English
Interests and activities
Hiking, yoga, reading, cooking
References are available on request