Natalia B. Tjondro Resume
Published on: Mar 3, 2016
Transcripts - Natalia B. Tjondro Resume
NATALIA BHAKTI TJONDRO
natal email@example.com 65 8425 7531
Blk 37 Circuit Road #01- 415, Singapore
Date of Birth : 25 December 1989
Nationality : Indonesian
Dynamic and energetic with extensive experience in events, sales, hotel and tourism industry. Seeking a
marketing career with a reputable company that needs a resourceful team player with an amazing organizational
skill to build company’s brand and develop the business.
Events (Food & Beverage) Sales Executive May 2014 - Present
YWCA Fort Canning Lodge, Singapore
Research market to identify opportunities for events, service key accounts and developing new
accounts without forgetting to build good long term relationship with the existing clients.
Produce detailed Proposals for upcoming Events with the rapid cost calculation as part of a bidding
process to the clients.
Achieve sales budget to bring up the revenue, in-charge for the promotional activities, and execute
tasks given by Sales Manager, Director of Sales, and General Manager.
Actively analyze and monitor the market to provide insightful recommendations for future Food and
Beverage marketing strategies, estimate next year selling pricing, and seasonal promotions.
Liaise with the clients to ascertain their precise events requirement (room set-up, catering, etc.),
coordinating the venue management, and organizing with the vendor or contractor.
Oversee the post event evaluation by meet up with the client and do the direct interaction with them
Supervise and mentoring the trainees that attach with Food and Beverage Department. Do the
weekly evaluation and monthly report regarding their development.
Country Sales and Marketing Representative December 2013 – April 2014
TMC Academy Singapore (based in Surabaya, Indonesia)
Travel frequently within cities in Indonesia to represent TMC Academy at events and present the
product in professional way face to face and negotiate the terms of an agreement to close the
Build and maintain relationship with new clients, existing clients, and third party.
Prepare the marketing strategies and manage it accordingly to close the sales budget given.
Regularly report the sales activities and pre-marketing activities to the Business Development
Manager for preparation of future exhibition.
Central Reservation Associate (Industrial Attachment) June 2013 – December 2013
Shangri-La Hotel Orchard Road, Singapore
Achievements: Gold Award on Customer Delight Program
Silver Award on Customer Delight Program
Meticulously create incoming reservations from fax, emails, and calls.
Detail reply for all the incoming inquiries regarding hotel product and room rate.
Natalia Bhakti Tjondro
Oversee and execute year end database compile to prevent missing correspondence in the
Processing reservations from travel agents, online travel agents, and companies followed by
updating guests detail and preferences to ensuring smooth check in.
Events Coordinator (Industrial Attachment) June 2010– December 2010
PT. Royalindo Expoduta, Jakarta, Indonesia
Assist Tender Team in documents preparation to bid for government tenders.
Independently assign roles for registration staff and meeting room attendant to freelancers and
other interns for various events.
Trusted to travelling out from the city to oversee and accomplish events with the in charge team.
Assist Events Manager regarding post mortem report to Director of Events and Clients.
Ba of Arts (Hon) in Strategic Hospitality Management 2012 –2013
University of Gloucestershire, United Kingdom (delivered at TMC Academy, Singapore)
Extracurricular Activities: Was a student ambassador for TMC Academy, without forgetting the study. Few
times appointed to represent TMC Academy in the exhibitions either in Singapore or overseas
Advanced Diploma in Travel, Tourism, and Hospitality 2011 –2012
Shelton College International, Singapore (Under Merit Scholarship)
Extracurricular Activities: Was a library assistant, on the other hand, also appointed as Catholic’s Worship
coordinator to help out the monthly worship. Outside colleague, was active to donate my blood in Blood Bank.
Registered as volunteer in the Bright Vision Hospital and helped them with few events.
Diploma in MICE and Events Management 2008 – 2011
Bali Tourism Institute, Bali, Indonesia (Accredited by United Nation Development Program)
Extracurricular Activities: First voluntary work was Beach Cleaning Days held by my institution. Aside, I
joined the Church’s Free Clinic to the rural area in Bali to help out with the free medical services. Involved in
Bali Tourism Institute’s Job Fair 2010 to manage the flow of the events as Organizing Committee.
Good written and spoken English, basic Mandarin conversation and native Bahasa Indonesia.
HOBBY AND INTEREST
Enjoy travelling, swimming, jogging, and badminton. Last but not least, music and design (architecture and
interior design) also become things that always interest me. Have a big concern about medical and cultural
1. Mrs Yeow Cheng Khim 65 96785750
Executive Director of TMC Academy Singapore
2. Ms Kwee Poh Geek 65 97769612
Director of Central Reservations of Shangri-La Singapore