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Naseema Begum Ismail
No 11,4th
Cross, Prakruthi Township, Horamavu Agara, Babusaab Palya,
Kalyan Nagar Post, B...
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 Responsible to solve escalations related to area of Tactical and operations with internal
and external stake...
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Worked as Procurement Specialist supporting all procurement applications providing end to end
solutions to bot...
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 Received three RAMP Spot Awards from Infosys for commercial and contractual negotiations and
achieving savin...
of 4

Naseema Begum Ismail_Resume

Published on: Mar 3, 2016

Transcripts - Naseema Begum Ismail_Resume

  • 1. Page 1 of 4 Naseema Begum Ismail No 11,4th Cross, Prakruthi Township, Horamavu Agara, Babusaab Palya, Kalyan Nagar Post, Bangalore - 560043 Mobile: (91) 9591677111 Email: LinkedIn Profile - BUSINESS PROFILE  An experienced professional with over 12.5 years of extensive exposure in Sourcing and Procurement domain. Possess diverse experience working across global procurement operations.  In-depth subject knowledge on procurement with proven skills in Category Analysis, Sourcing Strategy, Strategic Sourcing, Spend Analysis, Market Analysis, RFx and Reverse auction Management, Bid evaluation, Supplier negotiation, Contract Negotiation and Management and Supplier performance management.  Working Knowledge of procurement tools like SAP, eSourcing, SRM, eCM, PMT, BOND, COLT, SFD, PCT, CDA.  Performed the role of a Buyer, Sourcing Specialist, PSSC  Sourced indirect goods and services for: IT, HRM and BSS.  IT procurement which includes Hardware, Software (New and annual maintenance contracts), Network and Telecom, IT End user care, IT Time Hire.  HRM and BSS which includes Time Hire, Recruitment, Training, Travel, Meeting and Event planning, Hospitality. Specialties: Negotiation Skills, Stakeholder Management, People Management, Vendor Management, Project Management, Change Management, Client Presentations. PROFESSIONAL EXPERIENCE Company: Philips India Limited, Bangalore Project and Sourcing Specialist - Expert 11th May 2011 - Present Working as Sourcing and Project Specialist – Expert mainly supporting Human Resources and Mobility (HRM), Business and Strategic Services (BSS), and Information Technology (IT), Real Estate and Industrial commodities and services. Performing Spend and Payment Term Analysis report, Negotiation of Contractual and Commercial terms and sign off contracts with Rate cards, Hosting RFx (RFI, RFP, RFQ and eAuctions) events and Supplier Relationship Management for PAN India. Responsible to closely work with Philips Global Procurement Team on replicating the global procurement practices and compliance in India. Also working towards developing competencies.  Preparations of Spend, Payment Terms and PO Compliance Analysis report for PAN India.  Negotiation on cost and payment terms for every-spend for the commodities managed, with suppliers.  Manage spend independently (including savings identification and execution of contract and maintenance)  Actively supportsdefinition and deployment ofCommodity Strategy Development (CSD)  Spend cleanup, payment terms correction and PO compliance at PAN India.  Consolidation of spend with Tier1 and Tier2 global suppliers to reduce supplier database and blocking suppliers not in use  Supplier relationship and performance management  Approve Shopping Carts and New/change Vendor account creations for PAN India.  Responsible for timely payment to suppliers and Individuals  Train and obtain access to new team member on procurement applications, tools and processes.  Host monthly presentations on performance and best practice sharing with global procurement team.  Periodically update Philips Procurement Guide with current suppliers, spend limit, contract status, and process change.  Manage relationship with the customers and stakeholders proactively  Leads (complex) projects within Indirect Material and Services team  Identifies improvement opportunities and translate these as specific projects.
  • 2. Page 2 of 4  Responsible to solve escalations related to area of Tactical and operations with internal and external stakeholders and Partners. Company: Accenture Services Private Limited Sourcing Specialist – Assistant Manager 14th January 2010 – 10th May 2011 Worked as a Sourcing Specialist, preparing Spend Analysis, Market Analysis, executing RFx and Spot Buy. Also handled Supplier Performance Management to identify opportunities for improvement on Supplier Performance and recommend action plan to supplier/s to achieve sustainable cost reductions and performance improvements.  Preparation of Spend Analysis/Price variance analysis with the Spend Data of the Supplier  Preparation of Market Analysis  Preparation of the Operational Excellence documentation (SIPOC, HLPM, Process MAP (using Visio), RACI, Cause & Effect,Data Collection Plan,FMEA,and VisualManagement) for Spot Buy and Supplier Performance Management (SPM)along with mobilization team and periodically update the same.  Key contact person in handling Supplier Performance Management.  Handling Spot Buy requests through the Quadrem tool.  Client Presentations on floor and on conference calls. Company: Infosys BPO Limited Sourcing Specialist – Team Lead 23rd July 2008 – 14th January 2010 Worked as a Sourcing Specialist, responsible for driving and leveraging procurement activities which includes handling end – end sourcing for Services (Professional Services, Business Consultancy and IT (Software) Licenses, Renewals and Maintenance). To identify opportunities for improvement, cost savings and recommend courses of action to achieve sustainable cost reductions and performance improvements.  Creating procurement strategy based on demand management, volume and market strategy  Creating commodity strategy  Supplier Identification  Preparing RFx (RFP, RFQ and RFI)  Coordinating with suppliers to float an RFx  Evaluation of tenders, proposals and quotations  Preparing negotiation strategy  Conducting negotiations (Commercial and Contractual)  Preparing contracts and managing the same. Company: IBM India Private Ltd. Procurement Professional Apr 2005 – July 2008 Worked as a Sourcing Hub Buyer for ANZ region, handling Technical and Professional Services. Primary interface with internal clients, IBM suppliers and procurement staff for IT contracting services. The role encompasses the recruitment and extension of IT contractors through IBM approved suppliers for nominated client areas.  Process all the Req. Trackers sent by the Ops Team  Review existing Contractor list to find any cases that may be linked to wrong FRC Code  Calculate PCT Savings for each month and Load into PCT  Coordinate UL/EMO Sampling  Create new supplier Profile in the SFD  Negotiating rates with suppliers  Liaise with Internal Customer and Supplier  Periodically audit unassisted PO’s  Co-ordinate with IPC operations Buyer  Review CPC Transactions  SMU- Request for adding new suppliers in CAAPS and updating existing supplier details  Generating and analyzing Quarterly spend reports for all Contracts in COLT  Monitor actions required for Contract amendments/ raising CDA  Aged PO management with Internal Clients. Previous Role in IBM:
  • 3. Page 3 of 4 Worked as Procurement Specialist supporting all procurement applications providing end to end solutions to both IBM internal and external clients.  Provide support on IBM web based procurement applications to both internal IBMer’s and external suppliers based in US and Canada.  To support Requester/User for clarifications and queries related to procurement of materials.  Ensuring customer satisfaction in liaison with job roles such as the sourcing buyers, operations center buyers, accounts payable and suppliers.  Responsible for implementing best practices with an objective to maintain cost effectiveness and quality of the team.  Provide incremental training to team members with a goal to improve overall performance; assign and track tasks as necessary.  Updating and maintaining supplier records for all central sourcing functions.  Maintain a High Level of Core performance delivery, ensuring full implementation of documented policies, procedures and best working practices  Monitor compliance of the team with basic Business Control Guidelines e.g.: WST, Workstation Security etc.  Perform root cause analysis in case of escalations and take steps to improve the robustness of the process.  Supporting the Procurement, Accounts Payable and Supplier Relationship Management activities for the external client Colgate Palmolive  Starting with the pilot batch provided the necessary strength and support to stabilize the process. Company: Citi Shelters, Bangalore Customer Support Representative June 2004 to Nov 2004  Mapping client’s requirements and coordinating in developing and implementing processes (phone, mail and chat) in line with the guidelines specified by the client  Implementing quality improvement measures for continual improvement in the services, ensuring higher customer satisfaction matrices.  Resolving escalated grievances and queries of clients on a day-to-day basis.  Preparing MIS Reports to apprise top management of the routine business operations and assist in critical decision-making process. Company: Software Solutions Integrated Limited Administrator cum Accountant May 2003 to May 2004  Overseeing office administration, logistic support, personnel management etc. for smooth business operations.  Supervising all administrative tasks like maintenance of office premises, arranging meetings and Seminars in schools and colleges.  Liaised with Head office (operations department) and ensure timely supplies of Course materials.  Co-coordinating intermediary day-to-day activities at the office and updating the top management of the same.  Assisting in preparation of feasibility reports, profitability sheets, monthly & annual reports and account reports.  Maintained Accounts Receivables, collections, cash flow and operational expenses.  Maintaining records of payments, book keeping functions, petty cash and coordinating day-to-day banking transactions. SELECTED ACCOMPLISHMENTS  Change Management: Single handedly worked, representing Procurement to legal in BEN project (Organisation split management) issuing letters on company split, executing contracts with all impacted suppliers and sending out communications on Split effective date to all suppliers.  Travelled Australia to undergo training of IT sub-contracting council for sourcing activities.  Transitioned the Accounts Payable process from United States for the external client Colgate- Palmolive.  Awarded ‘BRAVO’ IBM recognition certificate for best performer of 2006.  Attended Innovation and Presentation Skills workshops sponsored by IBM which have helped me perform better.  Awarded Individual Extra Miler Award by Infosys in 2008.
  • 4. Page 4 of 4  Received three RAMP Spot Awards from Infosys for commercial and contractual negotiations and achieving savings in three consecutive months, March, April and May 2009.  Underwent the Supplier Performance Management and Spot Buy Process Training, prepared the Operational Excellence (OE) Documentation as per the Accenture Standards and successfully completed the OE assessment conducted by the Accenture OE Team before going live on Projects.  Six Sigma - Green Belt project trained  Lean Foundation trained  Influencing and Networking Skills training completed  Good Communication skills  Excellent problem solving skills and a self-starter  Actively offers support to others to achieve the team/project goals IT Proficiency and Other Skills  Proficient in Microsoft Office – Outlook, Visio, Project Management, Word, Excel, Access, PowerPoint,  Accounting Software (Tally 6.3)  Diploma in Internet Programming (Internet Fundamentals, HTML, VB-Script, Linux, C++, UML) Education Details  B’ Com from First Grade College affiliated to Bangalore University in 2003  Pursuing CPSM from IIMM Bangalore  Pursuing Logistics and Supply Chain Management course from IACT Global Education Pvt Ltd Personal Information Date of Birth : 21st July 1982 Marital Status : Married Nationality : Indian Languages : Fluent in English, Kannada, Hindi, Tamil and Urdu Passport Number : F6833883 Visa Status : Possess 10 years of US B1 visa REFERENCES ARE AVAILABLE UPON REQUEST

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