NANTONGO WAITRESS (1) (1)
Published on: Mar 3, 2016
Transcripts - NANTONGO WAITRESS (1) (1)
Name: NANTONGO JULIET
Visa status: VISIT VISA
Date of birth: 9/04/1987
Language: FLUENT IN ENGLISH
Email address: email@example.com
To work in a competitive firm that encourages innovative ideas, team spirit and hard work.
I aspire to provide excellent results in all services rendered and further the goals of the
company while advancing the skills that I have acquired and in Customer Relations.
ROCK GARDENS BAR AND RESTAURANT ( 2014-2015 )
Duties and Responsibilities
To welcome the guests in a professional manner and provided information about
the food, beverage menus.
To provide superior customer service and ensure all the customers are satisfied
with the service.
Inform the guests of the daily special offers
To follow the guests to ensure they are comfortable and all their orders have been
To carry out any other reasonable duties and responsibilities as assigned.
To undertake any reasonable tasks and secondary duties as assigned by the
manager and supervisor like clearance and table setting.
To ensure that the place of work and surrounding area is kept clean and organized
at all times.
To handle guest bills.
To monitor operating supplies and reduce spoilage and wastage.
KOMATSU MACHINERY COMPANY ( 2012-2013 )
Customer Service / Front Office Desk
Duties and Responsibilities
Attend to the walk in customers
Handling all incoming and out-going calls from the customers and handle their
Handling filing, scanning, faxing, as well as typing specific documentation for the
To promote the company’s Product and services on offer.
Informing customers and updating them on the new services.
Meeting the targets as per the company’s policies on sales.
Being capable of handling any emergency situation with the customers
Participate in proposals that would develop the centre and improve its service.
Capable of dealing with people with special needs and elderly citizens.
Respond to inquiries made by customers that are related to procedure and services.
To raise customer’s needs and concerns to customer service centre Direct.
COMPUTER/IT PROFICIENCY & TRAINING
Proficiency use of various internet browsers and mailbox applications
Proficiency use of Microsoft word, Microsoft excel and power point and Access.
Experience in utilizing computer software including using of all computerized
functions like printing, scanning, installation of word processing and operating
A friendly, warm and assured personality
Ability to multi-task
A diplomatic approach to deal with difficult clients
Excellent customer service skills
Excellent communication skills
MAKERERE UNIVERSITY BUSINESS SCHOOL (2011-2012) Certificate in catering and
BULOBA SECONDARY SCHOOL (20O8-20O9) ‘ A’ LEVEL CERTIFICATE OF
NAKULABYE HIGH SCHOOL (2004-2007) “ O “ LEVEL CERTIFICATE OF