Published on: Mar 3, 2016
Transcripts - NancyDehnel2015CurrentResumerevisedaug
NANCY A. C. DEHNEL, CPPM
6029 Wooddale Avenue ● Edina, MN 55424 ● 952-925-4617 (home) ● email@example.com
Certified as a Professional Project Manager; with over 10 years of contract, client and general
management experience while serving in multiple executive positions. Recognized for superior
customer service (within a high volume industry) while maintaining 100% retention of major
clients and an exemplary office bottom-line within the Midwest Region.
Proven ability to work with multiple clients or vendors with varied needs and requirements and
incorporating said needs and requirements into the body of each associated contract. Excellent
attention to detail and record keeping for tracking each executed contract along with the key
dates contained within the contracts – date signed, number of days required for any notice to be
given, expiration dates and/or time period for automatic renewals if applicable. Experience
includes regular interaction with high-level executives within well-known organizations both
locally and nationally. Additional contract and legal issue experience (under the guidance of
corporate legal) include vendor/service contract negotiations, personnel issues and lawsuits.
Contract Negotiation and Review
Legal Compliance/Risk Management
Inventory Control Management
Problem Analyzing and Solving
Sales and Marketing
Client Relationship Management
Budgeting and Forecasting
Attention to Detail
DAVID YURMAN Edina, MN
Sales Operations Support 2014 – 2015
Responsible for providing administrative and logistical support for the retail store operation;
excelled in the performance of daily duties which included the setup of merchandise and the
execution of associated counts and audits as needed.
- Played a key role in the preparation, execution and reconciliation of semi-annual
inventory of merchandise contributing to highly successful results.
ADVANCE AUTO PARTS Bloomington, MN
Integrative Manager (Star Collaborative Contract) 2014
Within the Vendor Operations Department of Advance Auto Parts responsible for reviewing and
constructing vendor contracts and maintaining the associated record keeping; specifically
tasked with ensuring completion of proper legal documentation for vendors due to Advance’s
expansion through its acquisition of the CARQUEST stores.
- Project completed well in advance of projected completion date.
NANCY A.C. DEHNEL, CPPM page 2
J CARSTENS CONSULTING, LLC Minneapolis, MN
Analyst (Contract) 2009 - 2014
J Carstens Consulting, LLC provides Actuarial consulting expertise to the health care industry.
As an analyst, working under tight timeframes, assisted with the review and analysis of
Medicare bids as required by the Federal Government.
- Accomplished in the review and analysis of multiple types of documents including
financial statements, contracts, sales trends data and Medicare bids.
- Recognized for accuracy and proficiency.
TICKETMASTER, Minneapolis, MN
General Manager 1992 - 2005
Held full P & L (budgeting, forecasting) and general management responsibility for
Ticketmaster’s operations located throughout Minnesota and North Dakota. Responsible for
maintaining, developing and increasing client base.
- Created the largest geographic area of responsibility within Ticketmaster’s Central
- Achieved and maintained the best bottom-line within the Region.
- Consistently renewed and negotiated major client (Minnesota Vikings, Minnesota
Timberwolves/Target Center, Minnesota Wild/Xcel Center and Historic Theatre Group)
software contracts resulting in 100% major client retention.
- Initiated and oversaw the creation of the local branch of Ticketmaster Tickets for Kids
Program resulting in the distribution of 10,000 plus tickets to at-risk youth.
- Successfully increased percentage of internet sales from less than 1% to over 50% of
total sales resulting in increased “per ticket” profitability.
University of Minnesota – Social Welfare Major
University of St Thomas, Executive Education – Certified Professional Project Manager