Nancy Carey-Oct 2015
Published on: Mar 3, 2016
Transcripts - Nancy Carey-Oct 2015
PASSIONATE LEADER WITH SOFTWARE ENGINEERING IMPLEMENTATION,
TECHNICAL INTERNET TECHNOLOGY, MARKETING EXPERTISE AND CLIENT COMMUNICATION ACUMEN
Management – Building cohesive teams from 2 to 20 comprised of developers,engineers, designers and project
Software Engineering & Implementation – Implementing Software-as-a-Service (SAAS) solutions.
Web Design, Solution Development and Marketing – Managing internet infrastructures.Developing front-end
and back-end web applications including building content management systems,e-commerce and social applications
with a focus on Website Usability, Design, and Database Utilization. Promoting marketing initiatives through
content,Search Engine Marketing (SEM) and Search Engine Optimization (SEO).
Account Management - Improving customer satisfaction and retention of Fortune 500 and privately held
Development & Implementation
Develop and deliver cost-effective, technology-enabled integration solutions.
Design, code, and implement extensive internet software applications including a CMS and secure e-commerce solution with
Build Ecommerce & web solutions - Implemented the first E-commerce storefront for Sun Microsystems.
Lead application integration using appropriatetechnology, including ensuring design is compliant with development standards.
Govern technical support knowledge base, technical publications website and client self-services web portalas well as thestaff
Administer internet infrastructures including servers, databases, web services, security and payment gateways.
Perform extensive project management for internet business solutions including financial budgeting and forecasting; writing
business requirements documentation; assisting with risk analysis research; and presenting clear, long-range and strategic
planning and modeling through comprehensive workflow diagrams. Successfully implemented more than 100 project
engagements within one year, representing multimillion-dollar contracts.
Implement search engine optimization (SEO) and search engine marketing (SEM) strategies to efficiently drive customer
acquisition through multiple online media channels, conversion paths and funnels.
Adjust project plans and/or resources to meet the needs of clients and the organization, delivering an average of eight
enterprise-level solutions per month to high-profile clients.
Software Product Management
Define, develop and manage innovative products provided via cloud-based SaaS technology.
Generate, communicate, maintain and drive the product footprint and product roadmap maximize theutilization of Systems
Work with key business users as well as executive decision makers to define requirements and design integration solutions
and/or develop softwareto meet current and future needs.
Support thesales cycle by gathering requirements, performing live and virtual product demonstrations and prioritize
enhancements based on client feedback (VOC).
Gather market requirements on thenext generation of SAAS solutions by engaging with customers, prospects, and internal
sales and client services teams.
Design processes for developing and managing the corporateproduct roadmap.
Manage theend-to-end development and deployment product life cycle to deliver projects on time and to budget.
Provide required documentation set and training, across thedevelopment life cycle.
Lead product marketing efforts by defining unique product features, creating messaging, market positioning and pricing
Contributed to theclosing of multiple contractual engagements by participating in pre-sales client interactions, representing
Mzinga's breadth of knowledge, offering a competitive advantage through expertise.
Maintain both business and technology expertise, while leading all aspects of the product management process including
generating and vetting ideas, gathering requirements, writing specifications, guiding development, launching products to the
market, and supportingtheproduct after launch.
23 Peters Drive, Apt 2, Leominster MA 01453
23 Peters Drive, Apt 2 Leominster MA 01453 | C: 978-501-3926 | email@example.com
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Direct teams of Social Media Designers, Implementation Engineers, Quality Assurance Engineers, and Project Managers that
deliver business design, technical design, development, testing, and initial launch support for social media solutions to large
Fortune500 clients, as well as for internal product programs.
Develop business requirements as well as functional and technical specifications based on internal and customer requests with
a cross-functional team of developers, engineers and management.
Act as the employee advocate and technical product consultant during the merge of multiple companies unifying product,
culture, and peoplebringing the company to profitability.
Develop corporate-wideknowledge management best practices as a member of corporateoperations team.
Identify corporateand client-based challenges by providing consistent and comprehensive status reports, project updates, and
ongoing project health analysis, significant issue tracking, and communications with project team, support, development, and
management on a regular basis.
Participateas a member of senior staff to cultivate business, product, and resource transformation necessary to support
Develop media for internal processes in order to increase team efficiency.
Manage overall program coordination of the individual projects including managing scheduling, assigning tasks, motivating
resources, and resolving problems.
Manage theweb support teamthrough multiple projects, constructing and implementing complete design and architecture
strategies that enhanced usability and site-flows for all 11 sites.
Create standardized processes and project management artifacts such as project plan, project schedule and associated task
dependencies, risk list, scope documentation and project closeout. Re-engineer business processes, including gathering and
documenting requirements and workflows, and developing specifications for cross-functional resources.
Evolve customer satisfaction by developing and continuously improving best practice methodologies used to expertly define
and map project scope while providing direction to programmers, aligning technology solutions with project requirements, and
delivering projects on time and within budget.
Director of Product Management Mzinga, Burlington, MA 2014-2015
Senior Information Developer SeaChange International, Acton, MA 2013-2014
Website Developer / Internet Marketing Consultant Self-Employed 2010-2013
Internet Marketing Account Manager Market Vantage , Groton, MA 2012-2013
Technical Integration Consultant New Balance, Lawrence, MA
KnowledgeVision, Concord, MA
TimeTrade, Tewksbury, MA
Director, Social Media Implementation Services Prospero / Mzinga, Burlington, MA 2007-2010
Web Producer, Team Leader Mercury Systems, Chelmsford, MA 1999-2007
Internet / E-commerce Program Manager Sun Microsystems, Inc., Chelmsford, MA 1997-1999
Marketing Communications Program Manager /
Executive Briefing Center Manager / Web Developer
Apollo Computer /
Hewlett-Packard, Chelmsford, MA
C++ / ASP.net Programming
ATG Commerce Solutions
Total Quality Management (TQM)
Microsoft Project Management
Contributor of the Year Award - Mzinga 2009
Can-Do award - Mercury Computer Systems - Multi-year recipient: provided to those who demonstrate a
consistent openness and positive attitude toward others.
Michael Schneider award - Mercury Computer Systems - Multi-year recipient - provided for exemplary
contribution that had a positive impact on customers.