3882 Oakman Place  Fairburn, Georgia 30213  (404) 226-4352 
• Conduct the needs of analysis to existing clients and prospects and recommend appropriate business solution.
• Assess an...
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Na'Gel 2014 resume (4)

Published on: Mar 3, 2016

Transcripts - Na'Gel 2014 resume (4)

  • 1. NA’GEL BROCK 3882 Oakman Place  Fairburn, Georgia 30213  (404) 226-4352  Professional Objective Highly motivated and committed professional seeking to become affiliated with a dynamic organization in a position where my corporate background and qualifications will contribute to your continued success and profitability. Qualifications Summary − Offering a track record of top performance including experience, education and achievements in the areas of business-to-business sales, new business development, strategic marketing, product-features presentations, contracts, key account management, financial analysis, underwriting, risk analysis and employee training. − Team player who collaborates closely with peers and management to achieve targeted objectives. − Reputation for integrity and confidentiality in handling employers’ and clients’ transactions. − Strengths include excellent leadership, multi-tasking, analytical and problem solving abilities. − Easily establish and cultivate professional business and customer relationships. − Consistently received outstanding performance evaluations in all positions held. − Computer proficient including MS Word, Windows 95, 98, NT, Excel, PowerPoint and Outlook. Professi onal Experience Fleetcor, March 2014 – Present Territory Account Manager Atlanta,Georgia • B2B out-bound sales providing GPS fleet tracking and Fuel Management solutions. • Responsible for prospecting in order to acquire, grow and manage new business within territory. • Leverage WebEx and/or Go-To Meeting web conferencing to effectively demonstrate our SaaS software solutions and as a dynamic closing tool to secure new business in order to meet and/or exceed plan. • Manages a book of business for customers that are using our fuel cards in excess of $425,000 per month. • Team lead assisting sale representatives with sales options, forecasting, new account setup, salesforce, etc. Priority Payment Systems American Express MOD Program, Alpharetta, Georgia (August toMarch 2014) Account Executive • Effectively engage American Express Merchants in dialogue regarding Account Stabilization and Customer Service in a call center environment • Provide superior in-depth assistance to merchants while identifying areas to strengthen the American Express merchant partnership • Accurately report capture point data acquired during outbound and inbound calls • Leader in contributing to overall team productivity and call quality goals • Utilized multi tasking skills of talking and typing with accuracy Amex Consultant / Account Manager (May – August 2013) • Provided Buyer Initiated Payments (BIP) to suppliers while extending Days Payable Outstanding (DPO) • Automated credit card processing, allowed accelerated payments to suppliers • Eliminated paper checks with electronic payments WorldPay April 2011- April 2012 Merchant consultant • Provide quality customer service in the process of setting up new merchant accounts and building relationships • Initiate follow up outbound calls to potential customers to convey the company’s desire to create new merchants • Exercise multitasking skills answering inbound calls, iChat’s and boarding potential customers via an online application • Elected to serve on special team to acquire new accounts for AT& T small business customers ELAVON, formerly NOVA INFORMATION SYSTEMS , Atlanta, Georgia (2002 – 2011) Merchant Consultant • Consistently exceed monthly sales and revenue goals while marketing and selling Nova & Costco merchant services. • Five-time “Executive Club Winner” for superior performance in new business development, negotiating skills and strong closing abilities.
  • 2. • Conduct the needs of analysis to existing clients and prospects and recommend appropriate business solution. • Assess and resolve accounts and customer service issues in a manner consistent with company philosophy. • Continually seek new opportunities to expand account base to increase monthly sales performance. Na’Gel Brock NOVA INFORMATION SYSTEMS Sales Representative • Spearheaded customized payment processing business solutions while marketing, selling and servicing merchants. • Exceeded monthly sales objectives through superior negotiating and closing abilities. • Responded to high volume of inbound and outbound business-to-business calls, including timely resolution of customer service and account issues. GE CAPITAL, Atlanta, Georgia Sales Representative, (2001 – 2002) • Consistently achieved top performance while marketing and selling company financial products and services. • Initiated high-volume of outbound calls business-to-business while servicing clients to high quality standards. • Successful in new business development & lead generation through prospecting, cold calling, surveys and referrals. • Assessed and resolved account and customer service issues in a manner consistent with company philosophy MCI WORLDCOM, Atlanta, Georgia Account Manager, (1998 – 2001) • Three-time winner “Club MCI” for on-going superior performance. • Excelled in customer service and problem solving while servicing existing long distance and internet accounts. • Selected by management to mentor and train new and inexperienced employees. • Assessed and resolved accounts and customer service issues in a timely manner. Educati on Conquest Computer Center - Certified Help Desk Specialist, (2001). Clark Atlanta - Business and Psychology studies.

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