Flat 9 Manor Court, Aylmer Road, N2 0PJ, London.
07539 251116
Accomplished linguist w...
Support Officer. - James-Lee Consultancy Ltd. (August 2013 – October 2013)
Office Administrator in an educational and guar...
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Published on: Mar 3, 2016

Transcripts - NADIA PITTORRU CV 2015

  • 1. NADIA PITTORRU Flat 9 Manor Court, Aylmer Road, N2 0PJ, London. 07539 251116 Accomplished linguist with outstanding people skills. Articulate communicator with strong customer service abilities. Experienced in office management and team working. Proven capability to prioritise in high pressure environment, exercise initiative to solve problems and deal with complex situations and difficult people. Well able to face successfully the challenge of change and new environments. SKILLS. Interpersonal skills: Customer management and problem solving. Tact and diplomacy. Sensitivity and discretion in dealing with very personal documents and information. Experience in recruitment, training and team leadership. Languages: Completely fluent in English, Italian and French, both written and spoken. Competent conversational Mandarin Chinese. Regular liaison with business organisations abroad. Various translation roles with business organisations. Proofreading. Communication: Ability to research and assimilate information. Analytical skill to filter data and focus on key issues. Ability to summarise and present information effectively, both written and orally. Modern Business Environment: Familiarity and competence with the modern digital environment. I.T. competent, for example with Word, PowerPoint, Outlook, Access, Prezi and Excel. Mac and PC literate. Experience in financial processing including stock and cash control, ordering, invoicing, financial transactions and record keeping. EXPERIENCE. Sales Executive. – (March 2015 – to date) Responsible for selling recruitment advertising spaces to small to medium size companies; providing quotes, driving new business for the company, as well as renewal of existing accounts; raise awareness of the service provided and present it as a solution to new businesses; meet ing and exceeding revenue targets; management of accounts; planning and execution of networking events. A confident telephone manner, enthusiasm, tenacity and drive, the ability to work well independently and as part of a team are the main attributes for this role. Lead Generation Executive. – (July 2014 – February 2015) Responsible for qualifying new prospective clients using the Internet; Cold and warm calls to customers in the UK, French speaking countries and rest of Europe in order to generate and maintain interest. Multilingual Customer Services Representative. - Shopatron. (Oct 2013 – July 2014) Multilingual support service to a network of US, Canadian and European manufacturers, retailers and their customers. Strong vocabulary, attention to detail, c onfidentiality, c onfidenc e and c almness were c ritic al. Financ ial and administrative support to the e - c ommerc e team inc luding the reporting of possible frauds, data input and invoice/payment processing; translations as and when required; management of strategic accounts.
  • 2. Support Officer. - James-Lee Consultancy Ltd. (August 2013 – October 2013) Office Administrator in an educational and guardianship company for overseas students. Maintaining, updating and archiving the database of students’ files. Communication in a prompt, timely and professional manner with students, parents and host families. Assistant Translator. – Smallworld Translation (August 2011) Two weeks paid work experience in a translation agency. Duties included proofreading of translations, matching and contacting translators on database, providing quotes and issuing invoices. Receptionist. - Bayswater Inn Hotel. (Jan 2010 – Sept 2010) First point of contact with guests in a Central London hotel. Providing a welcoming experience and resolving problems and complaints. Fast high-pressure environment requiring quick prioritisation and utmost discretion. Assistant Manager. - Macaron Patisserie (March 2006 – April 2007) Managing in a high pressure, award-winning environment demanding personal initiative and a professional attitude. Stock and cash management, recruitment, training and management of a team. Other Work Experience Freelance Nanny, translator, teacher and telemarketer. In China I worked as an English teacher in two schools and also provided private tuition there and in Paris. ACADEMIC QUALIFICATIONS University of Westminster. - 2008-2013. 2.1 Bachelor of Arts, Chinese and French. . Year abroad in China and Paris, 2011/12. University of Westminster. - CAE in ESOL, English for Speakers of Other Languages. 2008 University of Westminster. - Postgraduate Diploma in Translation, English into Italian. 2007 (Attended) South Thames College. - FC in ESOL, English for Speakers of Other Languages. 2005 University of Rome “La Sapienza”. - Modern Languages. 1999-2001 (Attended) Liceo Classico “Dettori”, Tempio, Italy. - Maturita’ Classica (Equivalent Baccalaurate) in Classical subjects. 1994-1999 ADDITIONAL TRAINING. 15 Steps to Sale; Selling Business to Bussiness. INTERESTS. Fitness through Yoga and Swimming. Current and Political Affairs. Contemporary Art. Rock Music and Cinema, particularly French films. REFERENCES. Available upon request.

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