Nadezhda N Tirmenova
5225 Lexington Avenue, Apt 15, Los Angeles, CA 90029  Phone: (213) 915-2071
 Managed 20+ employees
Engineering Systems May 2009 – December 2010
Ulyanovsk, Russia
Retail Manager
As a retail manager ...
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Nadezhda N Tirmenova Administrative Assistant

Published on: Mar 3, 2016

Transcripts - Nadezhda N Tirmenova Administrative Assistant

  • 1. Nadezhda N Tirmenova 5225 Lexington Avenue, Apt 15, Los Angeles, CA 90029  Phone: (213) 915-2071 Objective Seeking position as Administrative Assistant. Dedicated, focused, detail oriented, excel at multitasking and following through to achieve project and organization goals. Areas of expertise: - Managing files, records and documents - Preparing correspondence and reports - Problem solving - New hire onboarding processes - Training and supervising personnel - Dedicated team player - MS Office Proficient - Speak fluently in English, French, Armenian and Russian Experience Metrodyne Solutions LLC July 2014 – May 2015 Fairfax, Virginia Administrative Assistant Employed as an administrative assistant for a small IT company. Responsible for daily operations, customer interactions and scheduling meetings.  Responsible for maintenance of records  Created forms, letters, labels and documents  Responsible for customers’ accounts and service billings  Responsible for communicating company regulation and policy  Responsible for $15,000 in Petty Cash  Set up new project accounts, ensured correct coding for payments, reclassified expenses to proper categories  Completion of new hire paperwork, onboarding and HR benefits Alexandria Doors December 2010 – June 2014 Ulyanovsk, Russia Whole Sales Manager Oversaw regional and local sales offices, conducted new product training, and conducted direct sales. Reviewed operational records, created and communicated sales forecasts, budgets and financial reports. Responsible for ensuring daily financial operational tasks were completed on time.  Maintained client/vendor relationships  Determined price schedules and discount rates  Advised distributors on policies and operating procedures  Conducted market research to maximize sales efforts  Assessed marketing potential of new and existing store locations considering statistics and expenditures  Involved in planning and coordinating advertising  Participated in trade shows and expos to develop new business relationships  Coordinated employees training on sales technique, new products and services  Conducted employees performance evaluations on quarterly basis  Created and communicated Daily, Weekly and Monthly forecasts  Communicated Profit and Loss reports for management review  Communicated budget projection
  • 2.  Managed 20+ employees Engineering Systems May 2009 – December 2010 Ulyanovsk, Russia Retail Manager As a retail manager for Engineering Systems I coordinated daily operations to ensure customers always receive professional and exceptional experience. Liaised between customers and sales staff to ensure pleasurable service experience.  Conducted and maintained inventory on a weekly basis  Monitored customers feedback on received services and products  Addressed and reconciled customer inquiries and complaints  Created and communicated sales projections, financial reports and budgets  Conferred with company executives to develop methods and procedures to increase sales and expand business  Implemented company’s policies, procedures, goals and objectives  Coached and developed new stuff  Trained and advised employees on effective sales techniques and ways to handle complaints  Conducted team shift meetings ensuring staff met target objectives and goals Education Los Angeles City College 2014 – Expected completion 05/2016 A.S. in Management Ulyanovsk State University, Ulyanovsk Russia 2003 - 2008 B.S in Environmental Science, Ecology Skills Technical: Microsoft Office 2007/2010. Personnel: Very detail oriented, ability to work under pressure at fast pace, strong communication skills, ability to remain flexible, excellent writer, ability to multitask, great team player, ability to adapt to new environment and learn quickly. Multilingual: Able to speak and write in English, French, Armenian and Russian. Leadership: Strong teamwork skills, organizational skills, critical thinking skills, time management skills, able to implement company policy and control changes by communicating goals clearly and providing guidance, experience managing 20+ employees. References Available Upon Request

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