Nadeem Khoja Resume
Published on: Mar 3, 2016
Transcripts - Nadeem Khoja Resume
513-360 PitfieldRoad,Toronto,ON,M1S3E6 |416-417-1097 | email@example.com
To work inan entrylevel positioninanorganizationwhereIcan showcase myskillsandcontribute tothe betterment of
Experienced call centre agent with strong interpersonal skills and target matching capabilities
Developed excellent negotiation skills and persuasion of the client working in the way of paying the debt
Strong in creation and application of policies and procedures.
Self-starter and dedicated towards continuous improvement.
Knowledge of Microsoft Office including Word, Excel and PowerPoint.
Multi-tasking abilities and stress handling capabilities.
Effective documentation skills and organization of Electronic papers.
CBV COLLECTIONSERVICES LIMITED.
COLLECTION OFFICER (JANUARY2015 –PRESENT)
Outbound and inbound calls for collection actions in accordance with all company policies, procedures, and
guidelines as well as all provincial and local laws and regulations.
Contact consumers by telephone regarding collection and recovery of outstanding accounts.
Negotiate re-paymentwithconsumersbyformof paymentinfull,settlements and payment plans, according to
Follow up on promise to pay and payment commitment accounts, to ensure a positive resolution and client
INTERN FINANCIALPLANNER (SEPTEMBER 2014 – DECEMBER 2014)
Enter data in a financial software (NaviPlan) and analyze results.
Calculate financial status by forecasting future financial needs of clients and ensure adequate liquidity.
Identify trends and recommend actions.
Calculate portfolio income and analysing portfolio net worth.
Assist experienced management team and product specialists to address client needs.
Report information to consultants by summarizing the data with graphs and charts.
CUSTOMER SERVICE ATTENDANT (MARCH 2014 – OCT 2014)
Compute the recordsforthe day and match the cash accordingly.
Cross-Sellingproductsand solvingqueriesof customers.
Greetthe customers and issue the receipts andprovide them effective aromatoshop.
Maintainthe effective relationshipwithCustomerswhileExpandingcustomerbase.
Performstockingservice andmaintain cleanlinessof the machinesatthe station.
PostGraduate BusinessManagement DiplomainFinance andBanking
LambtonCollege (DECEMBER 2015)
Bachelorof Commerce (Bankingand Insurance)
Universityof Mumbai (JUNE2013)
Multitasking abilities with strict deadlines.
Dedicated to continuous learning and development.
excellent communication skills and Pro convincing skills
Ability to stick for long working hours with minimum variation in concentration levels