513-360 PitfieldRoad,Toronto,ON,M1S3E6 |416-417-1097 |
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Nadeem Khoja Resume

Published on: Mar 3, 2016

Transcripts - Nadeem Khoja Resume

  • 1. NADEEM KHOJA 513-360 PitfieldRoad,Toronto,ON,M1S3E6 |416-417-1097 | CAREER OBJECTIVE: To work inan entrylevel positioninanorganizationwhereIcan showcase myskillsandcontribute tothe betterment of the organisation. QUALIFICATIONHIGHLIGHTS:  Experienced call centre agent with strong interpersonal skills and target matching capabilities  Developed excellent negotiation skills and persuasion of the client working in the way of paying the debt  Strong in creation and application of policies and procedures.  Self-starter and dedicated towards continuous improvement.  Knowledge of Microsoft Office including Word, Excel and PowerPoint.  Multi-tasking abilities and stress handling capabilities.  Effective documentation skills and organization of Electronic papers. Professional WorkExperience: CBV COLLECTIONSERVICES LIMITED. COLLECTION OFFICER (JANUARY2015 –PRESENT)  Outbound and inbound calls for collection actions in accordance with all company policies, procedures, and guidelines as well as all provincial and local laws and regulations.  Contact consumers by telephone regarding collection and recovery of outstanding accounts.  Negotiate re-paymentwithconsumersbyformof paymentinfull,settlements and payment plans, according to company guidelines.  Follow up on promise to pay and payment commitment accounts, to ensure a positive resolution and client satisfaction. INVESTORS GROUPFINANCIALSERVICESINC. INTERN FINANCIALPLANNER (SEPTEMBER 2014 – DECEMBER 2014)  Enter data in a financial software (NaviPlan) and analyze results.  Calculate financial status by forecasting future financial needs of clients and ensure adequate liquidity.  Identify trends and recommend actions.  Calculate portfolio income and analysing portfolio net worth.  Assist experienced management team and product specialists to address client needs.  Report information to consultants by summarizing the data with graphs and charts. CANADIAN TIRE CUSTOMER SERVICE ATTENDANT (MARCH 2014 – OCT 2014)  Compute the recordsforthe day and match the cash accordingly.  Cross-Sellingproductsand solvingqueriesof customers.  Greetthe customers and issue the receipts andprovide them effective aromatoshop.  Maintainthe effective relationshipwithCustomerswhileExpandingcustomerbase.  Performstockingservice andmaintain cleanlinessof the machinesatthe station. EDUCATION:  PostGraduate BusinessManagement DiplomainFinance andBanking LambtonCollege (DECEMBER 2015)  Bachelorof Commerce (Bankingand Insurance) Universityof Mumbai (JUNE2013) SKILL HIGHLIGHTS:  Multitasking abilities with strict deadlines.  Dedicated to continuous learning and development.  excellent communication skills and Pro convincing skills  Ability to stick for long working hours with minimum variation in concentration levels

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