A Healthcare Organization that is Open to Change and Opportunities - Interview with: Robert Gamble, Senior Managing Partner, and Kerry Shannon, Senior Managing Partner, FTI Consulting, Inc.
Robert Gamble and Kerry Shannon of FTI Consulting, Inc, a solution provider at the upcoming marcus evans National Healthcare CXO Summit Fall 2012, on surviving in today’s changing healthcare business environment. Interview with: Robert Gamble, Senior Managing Partner, and Kerry Shannon, Senior Managing Partner, FTI Consulting, Inc.
Published on: Mar 3, 2016
Transcripts - A Healthcare Organization that is Open to Change and Opportunities - Interview with: Robert Gamble, Senior Managing Partner, and Kerry Shannon, Senior Managing Partner, FTI Consulting, Inc.
A Healthcare Organization that is Open toChange and Opportunities Chief Executive Officers (CEOs) stay Kerry Shannon: As the Baby Boomers ahead of the competition and bring in new business, they will also transform complexities into true place additional demands on competitive advantages? o r ga n i z a t i o ns . T h i s m e a n s t h a t healthcare organizations must be a fully Robert Gamble: First, Healthcare CEOs integrated entity with their physicians need to understand not just who the and care providers, in a meaningful competition is today, but where the new way, at all levels of the business, and be competitors will emerge from. They are prepared to expand capacity in areas of missing out on opportunities and falling excellence or to provide new services behind competitively because they are demanded by customers. underestimating the assertiveness and influence of a variety of emerging Any final thoughts? players. Staying ahead of the competition will require trying new Robert Gamble: Ensuring their survival business models and taking risks. is the biggest challenge that healthcare organizations are facing today. This is Kerry Shannon: They must also better no longer about just growing revenue, understand what those risks mean. but about ensuring their existence and Staying still can sometimes be the relevance. Health reform is here to stay, riskiest position. Keeping the different and with declining reimbursement, not stakeholders happy and working every hospital will be able to provide all productively can be a challenge, so they the services it currently does. There will need to embrace change more not be enough reimbursement in the proactively and consider some of the system for that. Organizations will need models that are available in other to focus on what they do best and letInterview with: Robert Gamble, industries. Trying new things is going to some services be provided by others.Senior Managing Partner, and Kerry be absolutely crucial. The banking, They have to look at themselvesShannon, Senior Managing Partner, travel and retail sectors have some very critically, embrace the change and lookFTI Consulting, Inc. relevant lessons for this industry. for new models. Innovative and creative retail models are starting to make inroads in certainMany healthcare providers are falling care delivery areas, through outpatientbehind and missing out on opportunitiesbecause they do not fully understand or diagnostic facilities that are more attuned to consumer needs and open This is noappreciate their competitive base, say after hours. Hospitals need to embraceRobert Gamble and Kerry Shannon,Managing Partners, FTI Consulting, these changes and integrate them into their cultures to ensure they thrive into longer aboutInc. “To be successful in the future,they must be more assertive in their the future. just growingmarkets, and embrace new models and How could they boost efficiencyrequirements,” Gamble adds. ahead of the changes? revenue, butFrom a solution provider company atthe marcus evans National Robert Gamble: Organizations should be obsessed with efficiency and improving about ensuringHealthcare CXO Summit Fall 2012 in value. They must address both theirDallas, Texas, October 21-23, Gambleand Shannon discuss why healthcare labor and non-labor components of cost. That means making sure the workforce their existenceorganizations need to be more open tochange to survive and prosper in the is as productive as it can be, having monitoring systems to ensure that labor and relevancenew healthcare environment. costs and staffing are adjustable, getting the best price and service onWith reforms and uncertainties supplies and medical equipment, andsurrounding the industry and making sure that their utilization isreimbursement, how can Healthcare appropriate.
About the National Healthcare CXO Summit Fall 2012 The marcus evans Summits This unique forum will take place at The Westin Stonebriar, Dallas, Texas, October groups deliver peer-to-peer 21-23, 2012. Offering much more than any conference, exhibition or trade show, information on strategic matters, this exclusive meeting will bring together esteemed industry thought leaders and professional trends and solution providers to a highly focused and interactive networking event. The breakthrough innovations. Summit includes presentations on physician alignment strategies, perfecting the ACO model, improving patient satisfaction and experience, cost-containment case studies, the future of the US healthcare system and much more. www.nhcxosummit.com Please note that the Summit is a Contact closed business event and the number of participants strictly Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits limited. Division Tel: + 357 22 849 313 Email: firstname.lastname@example.org For more information please send an email to email@example.com All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to firstname.lastname@example.orgAbout FTI Consulting, Inc.FTI Consulting is a global business advisory firm that provides multidisciplinary solutions to complex challenges and opportunities.With the full power of unique depth of thought combined with the global expertise of leading professionals, we are committed toprotecting and enhancing the enterprise value of our clients.www.fticonsulting.comAbout marcus evans Summitsmarcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discussstrategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity toindividually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings.For more information, please visit: www.marcusevans.comUpcoming EventsLong-Term Care CXO Summit - www.longtermcaresummit.comNational Healthcare CNO Summit - www.nhcnosummit.comNational Healthcare CFO Summit - www.nhcfosummit.comTo view the web version, please click here: www.nhcxosummit.com/RobertGambleKerryShannon