National Career Readiness Certificate: Operational Preview
Published on: Mar 3, 2016
Transcripts - National Career Readiness Certificate: Operational Preview
NATIONAL CAREER READINESS CERTIFICATE
NCRC Administrators and Proctors
Roles, Responsibilities, and Training
*Offered 2x a
*Select 2 per
A safe area to
prepare for launch
of campus system
*Offered 2x a
Big Picture Preview
Role of Test Administrators and Proctors
Site Administrator/Test Supervisor: The Site Administrator/Test
Supervisor has overall responsibility for coordinating testing-
site operations, including setting up testing rooms and
*The Site Administrator/Test Supervisor generally administers
all test day operations and acts as the room supervisor if
only one testing room will be used, conducting examinee
check-in and the activities within the testing room.
*He or she provides the continuity and administrative
uniformity necessary to ensure that the examinees are
tested under the same conditions and ensures the security
of the examinations.
Back-up Test Supervisor: ACT recommends that you also name
a qualified Back-up Test Supervisor. This ensures that tests
can be properly administered if a Site Administrator/Test
Supervisor becomes ill or is otherwise unable to be present
on test days. The Back-up Test 7 Supervisor is also
encouraged to actively assist the Site Administrator/Test
Supervisor on test days.
Proctors: Proctors usually assist in authorizing tests, helping
examinees launch their tests, and monitoring examinees.
Proctors will be instructors.
Site Administrator/Test Supervisor and Back-up Test Supervisor
In standardized testing, the Site Administrator/Test Supervisor and Back-up
Test Supervisor provide the continuity and administrative uniformity
necessary to ensure that the examinees are tested under the same
conditions, and they ensure the security of the examinations.
Specific responsibilities include:
• Reading this manual and complying with the policies and procedures it
describes. (Complete the form at http://www.act.org/workkeys-
private/reference/manuals.html before testing.)
• Selecting and reserving test rooms.
• Preparing test rooms prior to test days.
• Arranging for a phone for calling ACT on test days.
• Creating a roster of examinees for each test room.
• Documenting any irregularities that occur during testing.
• Ensuring completeness and accuracy of all test date documentation,
including forms and reports.
• Maintaining all documentation for one year after testing.
• Cooperating with ACT in resolving irregularities.
A proctor’s responsibilities include:
• Reading this manual and complying with the policies and
procedures it describes. (Complete the form at
• Attending the training webinars
• Helping admit examinees and marking attendance/ID on the
• Directing examinees to seats.
• Being attentive to examinees at all times.
• Walking around the room during testing to assist with any
technical issues and to observe examinee behavior.
• Reporting any irregularities to the room supervisor immediately.
• Accompanying examinees to the restroom if more than one
examinee is allowed to leave during the tests.
• Paying strict attention to monitoring examinees during the
entire test session to discourage and detect prohibited behavior.
For standardized testing to occur successfully, staff members must
understand their responsibilities. It is critical that the same
procedures are followed at every test site. Therefore, Site
Administrators/Test Supervisors are required to ensure their
testing staff are trained on how to administer a standardized
test at their site.
Training guidelines are as follows:
• Each testing staff member is to be provided with a complete
copy of this manual before the training session. It is especially
important that room supervisors and proctors read and
understand the policies, procedures, and directions.
• All testing staff attend the WorkKeys Internet Version training
webinar and become familiar with any other testing
responsibilities as required by the Site Administrator/Test
• On each test day, Site Administrators/Test Supervisors should
hold a briefing session to discuss any last-minute issues that
arise or concerns staff members may have.
*Career Services representative to act as primary campus NCRC
*Appointed secondary campus administrator will be appointed
by primary administrator
*Proctors will be instructors
*All administrators and proctors will be training via Webinars
from June-August. Pre-registration is required.
Example online registration: To register for the March 26
webinar, go to:
Appointed Campus Administrators